Total Assist: 1-800-88-2121

Car Insurance

Private Car - Credit Shortfall Insurance

Our Credit Shortfall Insurance covers the difference between your insured sum or the market value of your car and your loan if it has been lost or stolen. This policy can be renewed yearly if your car is still under hire-purchase and insured under our comprehensive policy.

Key Features

  • Fully covers your remaining loan if your car has been lost or stolen.
  • Covers up to an additional RM10,000 to help you in the deposit of any new car after the loss of your old one.
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Under no obligation to continue.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions.

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Own Damage Private Car claims settled and paid out in 2020.

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Own Damage Private Car claims settled and paid out over the past 5 years (2016-2020).

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Own Damage Motorcycle claims settled and paid out in 2020.

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Own Damage Motorcycle claims settled and paid out over the past 5 years (2016-2020).

Why Insure with Us

Did you know? On top of keeping you and your vehicle protected, there is so much more you can enjoy when choosing us!

10% Cheaper Premiums

Get a 10% discount when you renew your insurance online. Tired of going to the counter? You can now purchase your insurance via our website or mobile application!

Easy Renewal

Easy Renewal – You’re only a few clicks away from your payment.

Empowering Your Decision

We provide all the necessary information and features in a simple format to help you better understand our products – helping you make a purchase you are confident with.

Total Assist Services

Whether it be a tow truck or battery replacement; together with our partners, we provide 24/7 assistance directly to your location. What are you waiting for?

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Secured Online Payment

Our reliable online payment partner, iPay88, is regulated under Bank Negara Malaysia and conforms to the highest international security standards (PCI DSS 1), as well as the Financial Services Act 2013.

Improved Website and App

Convenience at your fingertips - we make searching for what you need easier.

Instant Claims / JPJ Status

A convenient and effective way to check your claims/JPJ status just by entering your vehicle number.

Market Value Assist

A quick link to check your vehicle’s market value in 3 simple steps via mycarinfo.com.my

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Let us call you

Enter your details below and we will get back to you shortly.


  • 1-800-88-2121

Tele Insurance: Monday - Friday, 8:45am - 5:30pm

Claims Help Line: Monday - Friday, 8:45am – 5:30pm

Total Assist: 24-Hours

Email: poi2u@pacific-orient.com

  • 019-325 3855

    (WhatsApp message only, no call)    

Customer Service : Monday - Friday, 8:45am - 5:30pm  


Quick Links

Offices & Branches

P&O Insurance has sales and support offices across Malaysia. Browse our locations for information of all our branches.

Panel Workshops

We provide a list of panel workshops available nationwide.

FAQs

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.


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Latest News

We help you stay informed and ahead with these helpful articles on protecting yourself, your home, business and more.

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About Us

We offer various classes of general insurance such as Motor Insurance, Property Insurance, Travel insurance, Business Insurance and more in Malaysia.

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