Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation. However, in most cases, claims are settled as soon as the investigation is finalised without any irregularities.

Recent FAQ

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 3^rd option (Accident or Breakdown Total Assist) when you give us a call...

Is getting the new motor premiums will be time consuming?

New online distribution channels which are cost efficient would...

What do I have to do after buying this policy?

There are a few things you should keep in mind after buying our PrOmilej policy...