Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What is an Own Damage Not At Fault Claim?

While similar to an Own Damage claim, this claim does not forfeit your NCD. This claim can only be made when the accident is not your fault and you have not been summoned by the police.

Recent FAQ

What is Trailer Attached to Private Car cover?

This covers the repair costs of your trailer from damages...

How will the Liberalisation benefit me?

As a consumer, there is an expectation that there will be...

Do the reward expire?

Yes, they do. Please refer to our email/SMS for the expiry date on redeeming each reward.