Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What is an Own Damage Not At Fault Claim?

While similar to an Own Damage claim, this claim does not forfeit your NCD. This claim can only be made when the accident is not your fault and you have not been summoned by the police.

Recent FAQ

How do I get the insurance cover note and road tax for my vehicle if it has been blacklisted?

If your vehicle has been blacklisted, please contact the Department of...

Can I buy flood or windscreen cover if I purchase PrOmilej?

Yes. You can buy the flood or windscreen cover at a premium that corresponds to your allocated mileage...

What happens if I exceed my allocated mileage one month before the end of my policy?

If you have exceeded your allocated mileage and your Grace Mileage, and...