Stay calm and lodge a police report within 24 hours, as is required
by law. Then, you may call our hotline (1-800-88-2121) for further assistance
on the panel repairers if you are unsure of our panel repairers.
You may also note down the personal particulars of the other
driver(s) e.g. name, contact number, make/model and registration numbers(s) of
the other vehicle(s) involved in the accident, the name of the street/road,
registration number of tow truck(s) and the Company’s name of the tow truck
operators (if any), sketch a scene of the accident with the position of the
vehicles involved and snap photographs on the damages of all vehicles involved
(if the situation permits).
