Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can a family member enquire or make changes to my car insurance policy?

No, they cannot. Unless they are listed on your policy, they cannot request for changes on your behalf, nor can we provide any information to them.

Your premium considers the various factors included in the costs of fixing your car when you make a claim...

If you want all your payments to be paid into the same account, you should inform your insurance company of this when submitting...

Your NCD entitlement will be forfeited or drop to zero if you make an own damage claim...