Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I change my chosen mileage cover range?

Once cover has started, you can top up to the next level of mileage available or to Full Mileage Cover by paying an additional premium. A maximum of 2 Top Up’s are allowed. If you top up for the second time, you can only top up to Full Mileage Cover.

No downgrade of the plan is allowed.

Recent FAQ

What is a Basic/Standard Excess and/or Compulsory Excess?

A Basic/Standard Excess is the amount you must bear for each claim we approve, even if...

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents...

How can I purchase PrOrumah?

You can purchase PrOrumah by using our mobile application (POI2U), visiting our...