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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I change my chosen mileage cover range?

Once cover has started, you can top up to the next level of mileage available or to Full Mileage Cover by paying an additional premium. A maximum of 2 Top Up’s are allowed. If you top up for the second time, you can only top up to Full Mileage Cover. 

No downgrade of the plan is allowed.

Recent FAQ

If I have a property loan, can I switch from my current policy to PrOrumah?

Yes, you can...

How do I join PrOrewards?

All you have to do is own a Pacific & Orient Insurance Motor product and...

Can a non-member use the tow service?

Yes, however, there will be additional charges. For more information on...