Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I buy a top-up? How much does it cost?

You can buy a top up the same way you bought the policy- online, through our app, or simply calling us. It costs the difference between your current policy and the new one.

For example, if your current plan costs you RM500 and the next plan is RM800, you will only be charged RM300.

You can top up a maximum of two (2) times. 

Recent FAQ

What is Credit Shortfall?

Credit Shortfall, also known as Gap Cover, is a stand-alone insurance policy that covers the difference...

What does Total Assist cover for Cars?

As part of your Comprehensive and PrOmilej* insurance coverage with us, we offer...

What are the benefits of purchasing through our call centre?

Convenient and efficient, you can renew your motor insurance or receive an immediate quotation with just one phone call...