Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app:

 Step 1: Launch our mobile application, POI2U.

Step 2: Click “Click here” at the bottom of the page for access to more products.

Step 3: Click on the “PrOmilej” tile.

Step 4: Click “Submit Odometer Reading and Mileage”.

Step 5: Enter your vehicle’s registration number and your ID.

Step 6: Take a photo of your car’s odometer reading and enter your odometer mileage reading.

Step 7: Enter your email and other required details.

Step 8: Click “Submit”.

Recent FAQ

I would like to transfer the NCD from my P&O Insurance motor insurance to another insurance policy. How can I do this?

Please call our hotline at 1-800-88-2121 for any assistance...

What is Personal Accident PLUS (A) / Personal Accident PLUS (C)?

Our Personal Accident PLUS (A)/(C) Insurance covers permanent disablement and death from violent, accidental, or external means when...

Motor Claims – General

How would my NCD be affected if I make a claim?

If you make an Own Damage claim, Windscreen claim, Theft claim or a third party has made a claim against your policy...