Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Is there anything that will not be covered under this policy?

Yes, there are a few. The major exclusions are:

  • War, civil war and any act of terrorism.
  • Radioactive and nuclear energy risks.
  • Date recognition.
  • Property damage to data or software.

Please note that this is not the full list of exclusions. Please refer to the policy contract for full terms and conditions.

Recent FAQ

Motor Claims – Own Damage (OD)

What are the advantages of taking my car to a panel workshop?

If you select a workshop from our panel list, you’ll get better quality control on repairs and...

What is the difference between PrOmilej and a normal insurance plan?

PrOmilej offers all the benefits of our comprehensive plans for less. Based on how far you plan to drive...

What should I do if my vehicle is stolen?

You should lodge a police report within 24 hours, then contact us at...