Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What does the Liberalisation of Motor Insurance mean?

This means that the price of motor insurance products that will no longer be based on the Motor Tariff. Instead, prices are determined by individual insurers and takaful operators, allowing customers to enjoy a wider choice of motor insurance products at more competitive prices.

Insurers and takaful operators can also charge premiums better suited to the individual buying them as well. With cover more reflective of the risk profile of their holders, insurers can create a better framework of policies going forward.

Recent FAQ

What is a Basic/Standard Excess and/or Compulsory Excess?

A Basic/Standard Excess is the amount you must bear for each claim we approve, even if...

If the old system worked well, why change it?

As Malaysia develops further, the insurance market is opening to allow a fairer approach towards charging premiums...

How long is the validity of PrOrumah insurance?

The PrOrumah policy will be valid for one (1) year from your date of purchase...