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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

  • The engine and chassis number of the vehicle being insured.
  • The vehicle owner’s NRIC, passport number or business registration number.
  • The commencement and expiry dates of the policy.
  • Recent FAQ

    Will I be notified when the insurance company has made a payment?

    Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made...

    Do I still get my commission rebate of 10% if I use the POI2U website or app to buy the policy?

    Yes, you do...

    Motor Claims – General

    How long do I have to make a claim?

    You should contact us within 7 days of the date of accident/loss if you are not physically disabled...