Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

  • The engine and chassis number of the vehicle being insured.
  • The vehicle owner’s NRIC, passport number or business registration number.
  • The commencement and expiry dates of the policy.
  • Recent FAQ

    What is PrOrewards?

    PrOrewards is a program where you can win different rewards by successfully referring someone else...

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    Total Assist is our 24/7 call centre service dedicated to helping you with any road accidents or breakdowns across Malaysia...

    If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

    Yes, our Total Assist call centre is ready to answer any questions on making a claim...