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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

  • The engine and chassis number of the vehicle being insured.
  • The vehicle owner’s NRIC, passport number or business registration number.
  • The commencement and expiry dates of the policy.

    • Recent FAQ

    Can I still get the reward if I make my purchase through your call center or front counter?

    YES, you will receive the reward if you purchase directly online from our website or through our call center and front counter ...

    What is Goods in Transit Insurance?

    Our Goods in Transit Insurance covers any loss or damage of to your property when in, on or being loaded and unloaded from a vehicle or...

    Document Checklist

    I am not at fault and the third party did not lodge a police report, how can I file a claim?

    You will have to file an Own Damage claim initially against your own policy as you have not fulfilled the criteria of an ODN claim...

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