Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

The engine and chassis number of the vehicle being insured.

The vehicle owner’s NRIC, passport number or business registration number.

The commencement and expiry dates of the policy.

Whenever you are victim of a roadside accident or breakdown...

Total Assist will immediately connect you with a road assistance provider appointed by your insurer...

You should first check your motor policy for windscreen cover. If this additional cover is included in your policy, you can claim for the...