Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

  • The engine and chassis number of the vehicle being insured.
  • The vehicle owner’s NRIC, passport number or business registration number.
  • The commencement and expiry dates of the policy.
  • Recent FAQ

    What is PrOrumah? What is the difference between this and a normal P&O Houseowner or Householder policy?

    Essentially, PrOrumah is a combination of both our Houseowner and Householder policies at 30% cheaper. It protects your house and/or its...

    Motor Claims – General

    How long do I have to make a claim?

    You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

    What does Total Assist cover for Motorcycles?

    As part of your Comprehensive insurance coverage with us, we offer...