Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is PrOtravel Insurance?

Our PrOtravel Insurance covers you when travelling overseas for any medical costs, accidents, travel delays and more.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our PrOtravel policy.

Recent FAQ

Motor Claims – General

How long do I have to make a claim?

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

What are the additional benefits Total Assist offers for Motorcycles?

With Total Assist, you are also entitled to the following benefits...

Can I transfer my NCD from one vehicle to another?

Yes, you can. This typically happens when you have sold your old vehicle and want to transfer your NCD to your new one...