Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What should I do if my vehicle is stolen?

You should lodge a police report within 24 hours, then contact us at 1-800-88-2121 (Select Option 4) to inform us of the loss. 

Recent FAQ

What should I look out for when purchasing motor insurance now?

You should focus on what the policy covers, excludes, and the insurer’s customer service standards...

How will insurance premiums be priced from 1 July 2017 onwards?

Effective 1 July 2017, under the liberalised environment, more risk factors...

If the old system worked well, why change it?

As Malaysia develops further, the insurance market is opening to allow a fairer approach towards charging premiums...