Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What should I do if my vehicle is stolen?

You should lodge a police report within 24 hours, then contact us at 1-800-88-2121 (Select Option 4) to inform us of the loss. 

Recent FAQ

How is my Motor Insurance premium calculated?

Insurance premiums are based on risk characteristics. The higher the potential risk, the higher the premium and vice-versa...

Apart from my friends and family, can I use my referral code for myself?

Yes, if you own more than one vehicle, you can...

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app...