Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Why do I have to pay an Excess?

Mostly to eliminate minor and/or smaller claims. Too many small claims without an excess would increase premiums for customers and costs for insurance companies.

We also hope to encourage drivers to be safer on the roads by adding this charge.

Recent FAQ

Can I buy flood or windscreen cover if I purchase PrOmilej?

Yes. You can buy the flood or windscreen cover at a premium that corresponds to your allocated mileage...

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...

If I have a property loan, can I switch from my current policy to PrOrumah?

Yes, you can...