Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made.

Our PrOtravel Insurance covers you when travelling overseas for any medical costs, accidents, travel delays and more...

If your vehicle has been recovered, do NOT take possession of your vehicle from any authority/party unless authorized by...

Yes, we provide the following extra coverage...