Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for redeeming each reward.

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...

To submit a reading via our mobile app...

Yes, they can. They will still be covered by your policy if...