Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can a non-member use the tow service?

Yes, however, there will be additional charges. For more information on the benefits a member has, click here.    

Recent FAQ

What does Total Assist cover for Motorcycles?

As part of your Comprehensive insurance coverage with us, we offer...

Who should I contact if I have questions about the Motor Tariff?

If you have an enquires or want further clarification, you can contact the following hotlines...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...