Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How will Total Assist benefit me?

Whenever you are victim of a roadside accident or breakdown, just give us a call (and select the 3rd option Accident or Breakdown Total Assist). Let us answer your questions and guide you out of your situation. We are here 24 hours, 7 days a week for you. This is our small thank you for putting your trust with us. 

Recent FAQ

How will my bank account information be used? Will it remain confidential?

Your bank account details and other related information will only be used for payments directly into you account...

When was the implementation of the Liberalisation of Motor Tariffs?

First introduced on 1st July 2016, insurers and takaful operators were given the flexibility to offer new motor products...

How will insurance premiums be priced from 1 July 2017 onwards?

Effective 1 July 2017, under the liberalised environment, more risk factors...