Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How will Total Assist benefit me?

Whenever you are victim of a roadside accident or breakdown, just give us a call (and select the 3rd option Accident or Breakdown Total Assist). Let us answer your questions and guide you out of your situation. We are here 24 hours, 7 days a week for you. This is our small thank you for putting your trust with us. 

Recent FAQ

Do I still get my NCD (No Claims Discount) with PrOmilej?

Yes, you do...

Why should I choose to receive my payments through e-Payment?

It is simply much faster and entirely hassle-free! Payments to Maybank account holders happen on the same or following day...

Do the reward expire?

Yes, they do. Please refer to our email/SMS for the expiry date on redeeming each reward.