Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How will Total Assist benefit me?

Whenever you are victim of a roadside accident or breakdown, just give us a call (and select the 3^rd option Accident or Breakdown Total Assist). Let us answer your questions and guide you out of your situation. We are here 24 hours, 7 days a week for you. This is our small thank you for putting your trust with us.

Recent FAQ

What is Commercial Vehicle Third Party Insurance?

Our Third Party Insurance pays for the damage to third parties’ vehicle or property, when there is an accident, and...

Document Checklist

Can I make more than one claim in the same year?

Yes, you can make more than one claim in the same year...

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What is an Own Damage Not At Fault Claim?

While similar to an Own Damage claim, this claim does not forfeit your NCD. This claim can only be made when the accident...