Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim. Once your vehicle has been towed to our Authorized Panel workshop, the workshop will continue to assist you in the paperwork and submission to us.

Recent FAQ

Are there any extra benefits that can be added to my motor policy?

Yes, we provide the following extra coverage...

What value should my vehicle be insured at?

You should insure your vehicle based on its current market value when you apply for...

Can I make a payment after receiving my quote?

Yes, you can proceed to your payment after receiving your quote...