Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What does Total Assist cover for Motorcycles?

As part of your Comprehensive insurance coverage with us, we offer:

Free towing of up to RM150. Beyond this, you will be charged RM1.30 per/km payable directly to the Service Provider.
An unlimited number of service requests.
24 hour, 7 days a week service.
Battery Delivery and Replacement Services.
Tyre Replacement Services.
Jump Start Services.
Fuel Delivery Services.
A meal Allowance of RM100.
Emergency Flight Ticket Assistance of RM200.

Click here for details on all the additional benefits available.

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...

Usually, you can cancel your policy by phone, but please ask for confirmation and written notice to prevent...

No, you don’t. However, you should update us if any changes have been made...