Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What does Total Assist cover for Motorcycles?

As part of your Comprehensive insurance coverage with us, we offer: 

  • Free towing of up to RM150. Beyond this, you will be charged RM1.30 per/km payable directly to the Service Provider.
  • An unlimited number of service requests.
  • 24 hour, 7 days a week service.
  • Battery Delivery and Replacement Services.
  • Tyre Replacement Services.
  • Jump Start Services.
  • Fuel Delivery Services.
  • A meal Allowance of RM100.
  • Emergency Flight Ticket Assistance of RM200.

Click here for details on all the additional benefits available.

Recent FAQ

Can I buy an insurance policy through your website?

Yes, you can.

Go to our website...


How much is the premium for the PrOtravel policy?

Your total premium depends on the plan you choose, your destination, and...

If I am a safe/good driver without any traffic summons and reported accidents, will my premium be lowered?

Yes. Driving behaviour and driving experience is considered in risk...