Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What does Total Assist cover for Motorcycles?

As part of your Comprehensive insurance coverage with us, we offer: 

  • Free towing of up to RM150. Beyond this, you will be charged RM1.30 per/km payable directly to the Service Provider.
  • An unlimited number of service requests.
  • 24 hour, 7 days a week service.
  • Battery Delivery and Replacement Services.
  • Tyre Replacement Services.
  • Jump Start Services.
  • Fuel Delivery Services.
  • A meal Allowance of RM100.
  • Emergency Flight Ticket Assistance of RM200.

Click here for details on all the additional benefits available.

Recent FAQ

Can I buy a PrOmilej policy without submitting a picture of my odometer?

No. You must submit a photo of your odometer reading via our mobile application or...

Can I get multiple rewards from the same person?

Yes, they use your unique referral link to purchase Pacific & Orient insurance for multiple vehicles, you can...

What are the rewards you offer?

Currently, we are giving out TnG e-wallet rebates. The table below lists the reward amount for each successful motor policy purchase ...