Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What does Total Assist cover for Motorcycles?

As part of your Comprehensive insurance coverage with us, we offer: 

  • Free towing of up to RM150. Beyond this, you will be charged RM1.30 per/km payable directly to the Service Provider.
  • An unlimited number of service requests.
  • 24 hour, 7 days a week service.
  • Battery Delivery and Replacement Services.
  • Tyre Replacement Services.
  • Jump Start Services.
  • Fuel Delivery Services.
  • A meal Allowance of RM100.
  • Emergency Flight Ticket Assistance of RM200.

Click here for details on all the additional benefits available.

Recent FAQ

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 3rd option (Accident or Breakdown Total Assist) when you give us a call...

What insurance protects myself and my business?

You can buy our Public Liability Insurance policy (PLI) that serves...

How do I download the POI2U mobile application?

For iPhone users, please click here to download it from the App store...