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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What services do Total Assist offer?

Total Assist will:

Immediately connect you with a road assistance provider appointed by your insurer.
Guide you in obtaining towing services as well as basic roadside assistance from approved workshops.
Provide information and answers to common questions you may have when making a claim.

Recent FAQ

What is Private Car Third Party Fire & Theft Insurance?

Our Third Party Fire & Theft Insurance protects you when you are responsible for the injury or...

Motor Claims – General

How long do I have to make a claim?

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

What are the additional benefits Total Assist offers for Motorcycles?

With Total Assist, you are also entitled to the following benefits...