Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What services do Total Assist offer?

Total Assist will:

  • Immediately connect you with a road assistance provider appointed by your insurer.
  • Guide you in obtaining towing services as well as basic roadside assistance from approved workshops.
  • Provide information and answers to common questions you may have when making a claim.

Recent FAQ

How can I purchase PrOrumah?

You can purchase PrOrumah by using our mobile application (POI2U), visiting our...

Does P&O Insurance offer insurance for workers if they get into an accident?

We have a few policies of insurance for workers such as...

Document Checklist

I am not at fault and the third party did not lodge a police report, how can I file a claim?

You will have to file an Own Damage claim initially against your own policy as you have not fulfilled the criteria of an ODN claim...