Buy & Get Rewarded​ Campaign Terms & Conditions

1.    The Buy & Get Rewarded​ Campaign (“Campaign”) is organised by Pacific & Orient Insurance Co. Berhad (Registration No.: 197201000959 (12557-W)) (“P&O”) and subject to the following terms and conditions (“Terms and Conditions”).

Campaign Period

2.    This Campaign runs from the 1^st of December 2021 until the 31^st of January 2022 (both dates inclusive) ("Campaign Period").

Eligibility

3. This Campaign is open to P&O customers who fulfil all the following criteria (“Eligible Customers”):

a. who are existing citizens or permanent residents of Malaysia;

b. who are at least eighteen (18) years of age; and

c. who purchase the P&O’s motor policy, details of which are set out in paragraph 4 below.

Campaign Mechanics

4. Subject to these Terms and Conditions, the Eligible Customer will be entitled to participate in this Campaign provided all the criteria below are fulfilled:

a.      Purchase any of the following P&O’s products (“Insurance”):

·        PrOmilej

·        Private Car Comprehensive

·        Motorcycle Comprehensive

b.      The application and payment of the insurance premium must be successful and accepted by P&O during the Campaign Period; and

c.      The purchase must be made during the Campaign Period.

5.  The Campaign is open to all customers who purchase the Insurance from P&O in any of the following manner:

a. online directly via https://www.poi2u.com/.,

b. through P&O’s call centre; or

c. physically at the P&O’s office.

For avoidance of doubt, refer risk cases where a customer's vehicle has been blocked by the P&O system's underwriting business rules and the purchase has to be made through call centre telemarketing will also be eligible to participate in this Campaign provided always he/she fulfils other criteria in these Terms and Conditions.

6. This Campaign applies only to policies (new applications and/or renewals) issued by P&O and the Insurance premium of which is fully paid during the Campaign Period. Any policy issuance after the Campaign Period is not eligible for the Campaign.

7. Any separate purchase/endorsement for additional coverages on top of an Eligible Customer’s existing policy or plan top-up purchase for PrOmilej product are not considered as new applications or renewals under this Campaign.

8. Each Eligible Customer is only entitled to receive a maximum of one (1) reward for each Motor insurance policy purchased subject to availability on a first come, first served basis.

9. Eligible Customers can qualify for this reward by following the steps on Buy and Get Rewarded which can be found on P&O’s official website https://www.poi2u.com/ or promotional email and SMS of Campaign sent by P&O.

rewards

10. Each customer eligible for the reward will receive their reward up to the limit per policy as below :

11. The rewards will be delivered to Eligible Customers in the form of SMS or to their email address registered with P&O during the purchase of Insurance. The Eligible Customer will receive their reward within one (1) week from the start of policy effective date.

12. The Eligible Customer is responsible for ensuring that they have provided complete and accurate information of their mobile phone number and/or email address to receive the rewards. Should the Eligible Customer decide to provide a third party’s phone number and/or email address, P&O will not be liable for the receipt of rewards via the third party.

13. The Eligible Customer is responsible for redeeming the rewards directly through the Touch 'n Go eWallet app as stated in the email or SMS sent by P&O within the validity of the unique TnG pin. The Eligible Customer acknowledge and agree that any communication between P&O and the Eligible Customer is subject to the functionality and network coverage of the electronic device and P&O shall not be responsible or liable for any interference, interruption, transmission, delay, limitation of network coverage, outages in relation to the communication of the rewards which are beyond the reasonable control of P&O.

14. The Touch 'n Go eWallet credit is to be utilised approximately within one (1) year of receiving the rewards. P&O is not responsible for the activation of the rewards once it has been disbursed to the Eligible Customers. If the rewards remains unused or unredeemed after the said period, the rewards will lapse and will not be replaced.

15. The Eligible Customer is responsible for ensuring that they have the applicable and latest version of the Touch 'n Go eWallet installed to activate the rewards.

16. P&O will not resend rewards to different phone numbers provided by the Eligible Customers if they did not receive or have deleted/lost the rewards sent based on the contact details provided by the customer (as per point 12).

17. For avoidance of doubt, all Touch’n Go eWallet credit under this Campaign are generated and/or issued by TNG Digital Sdn Bhd 201701042478 (1256651-M) (“Touch’nGo”) and P&O makes no representation whatsoever and expressly disclaim responsibility to the functionality and effectiveness of the Touch’n Go eWallet credit. Any warranty or claims on the rewards should be directed to Touch 'n Go. P&O and its holding company, affiliates and associated companies (collectively “P&O Group”) and agencies do not assume (a) any responsibility and/or ownership for any Touch’n Go eWallet credit gifted under this Campaign and; (b) any technical failure and/or ineffectiveness in relation to the Touch’n Go eWallet credit gifted under this Campaign.  

18. P&O is not an agent of Touch 'n Go, their subsidiary or affiliate and makes no representation/warranties/endorsement or in any way endorse, sanction, approve or support the brand(s) or merchandise of the rewards. P&O is not liable for any injury/loss/damages suffered from use of the rewards. Any query and/or dispute on the usage of the rewards must be directed to and resolved directly with Touch 'n Go.

19. The rewards is not transferable, nor exchangeable for cash or credit or kind whether in part or in full.

Other General Conditions

20. P&O reserves the rights to substitute any reward with any another product or reward of similar value without prior notice as per the Terms and Conditions of this Campaign.

21A. To the fullest extent permitted by law, each Eligible Customer shall not have any claim whatsoever against any entity of P&O Group and their respective directors, officers, employees and agents in respect of any action, proceeding, judgement, damage or loss (including without limitation to incidental, punitive, consequential, special, direct or indirect damages, loss of profits, loss of business, loss of business opportunity, economic loss, expenses, injury, death, damage to property and/or any other liability suffered or incurred by the Eligible Customers or any other person arising from or in connection with this Campaign, including but not limited to the cancellation or replacement of reward which is beyond reasonable control of P&O.  

21B. Each Eligible Customer shall indemnity and hold P&O Group and its respective directors, officers, employees and agents harmless from and against any and all claims, liabilities, suits, damages, judgments, costs and expenses  (including its legal fees) and all losses and expenses resulting or arising from or connected with any claims or actions by any third parties against P&O Group or any entity therein or their respective directors, officers, employees and agents due to any default, act, omission or negligence of such Eligible Customer, including without limitation to default in complying with these Terms and Conditions or any violation of any applicable law, rules and regulation by such Eligible Customer.

22. The Campaign will cease on the 1^st of February 2022, and all rewards will be disbursed by 1^st April 2022, after which this Campaign will be terminated. No further disbursements shall be made or claims against this Campaign be entertained after 1^st April 2022.

23. P&O reserves the right (at its own discretion) to disqualify any Eligible Customer and/or withhold or confiscate the rewards in full or part if:

a)      The Eligible Customer is found to be or reasonably suspected of participating in any form of fraudulent practices (including but not limited to false identities, doctoring images, wilful spamming or manipulation of any P&O’s processes, or website); and/or

b)     The redemption request is found to have been made via other channels, made outside of the Redemption Period, or is fraudulent, against the spirit of the Campaign, or non-compliant with the Campaign Terms and Conditions; and/or

c)      The policy is found to be cancelled prior to the Campaign disbursement date.

24. Where we suspect an Eligible Customer is participating in any form of unlawful and/or fraudulent activity, we reserve the right to report such activity or suspicion to the police or relevant authorities.

25. P&O reserves the right as it deems fit to vary or change any of the Terms and Conditions from time to time, or cancel, terminate, withdraw, or suspend this Campaign and/or replace this Campaign with another similar Campaign, or program without prior notice and shall not be liable for the same.

Without prejudice to the above, P&O may notify such variation, changes, cancellation, termination, withdrawal or suspension by posting on P&O’s website at https://www.poi2u.com/. (“Website”) or in any other manner as P&O deems fit. In this respect, the Eligible Customers and/or participants in this Campaign also signifies his/her agreement to access the Website at regular intervals to view these Terms and Conditions and to ensure that they are kept up-to-date with any variations or changes which P&O may effect from time to time. Eligible Customers and/or participants in this Campaign also agree that their continued participation in this Campaign will constitute their acceptance of these Terms and Conditions (as varied from time to time).

26. P&O reserves the right to change the Campaign Period and/or Disbursement Period if the launch of the Campaign is delayed and shall have no liability for the same.

27. Any cancellation, termination, withdrawal or suspension by P&O of this Campaign will not entitle Eligible Customers to any compensation from P&O for any and all loss or damage that may be suffered or incurred by the Eligible Customer as a direct or indirect result of the act of cancellation, termination, withdrawal or suspension.

28. P&O’s determination of all matters relating to this Campaign shall be final and conclusive and in the event of any inconsistency between these Campaign Terms and Conditions and any marketing or promotional materials relating to this Campaign, these Campaign Terms and Conditions shall prevail.

29. P&O would like to alert the Eligible Customers to take reasonable precautions when receiving any phone calls and messages requesting for your personal information during and/or after the Campaign. P&O would also like to advise our valued Eligible Customers to call our Customer Service @ 1 800 88 2121 for verification regarding the Campaign.

30. By participating in this Campaign, you hereby give consent for your personal data and/or information to be processed in accordance with the Personal Data Protection Act 2010 (“PDPA and P&O’s Privacy Policy and PDPA Notice, which is available on https://www.poi2u.com/.

31. Eligible Customers who do not receive their rewards within the stipulated timeline are advised to contact our Customer Service @ 1 800 88 2121.

32. These Campaign Terms and Conditions are governed by and construed under the laws of Malaysia.

33. Any term and condition applicable to this Campaign which is illegal, prohibited or unenforceable under any law or regulation shall be ineffective to the extent of such illegality, voidness, prohibition or unenforceability without invalidating the remaining provisions.