Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I still get the reward if I make my purchase through your call center or front counter?

YES, you will receive the reward if you purchase directly online from our website or through our call center and front counter.

Vehicles that have been blocked by our UW business rules (known as “refer risk cases”) and need to be purchased via call center will also be eligible for this reward.

Recent FAQ

What is the eligibility criteria to receive a Buy & Get Rewarded?

The eligibility criteria to join Buy & Get Rewarded is ...

How soon can I renew my insurance, and will I benefit from the next NCD level?

You can renew your insurance up to 60 days before it expires, and...

Motor Claims – General

What is a No Claim Discount (NCD)?

A NCD is a reward scheme for policyholders who do not make any claims over the duration of the policy for the year...