Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I still get the reward if I make my purchase through your call center or front counter?

YES, you will receive the reward if you purchase directly online from our website or through our call center and front counter.

Vehicles that have been blocked by our UW business rules (known as “refer risk cases”) and need to be purchased via call center will also be eligible for this reward.

Recent FAQ

Document Checklist

What are the basic documents required for my claim?

The basic documentary requirements that must be submitted within a reasonable time are as follows...

What is the Sum Insured?

The Sum Insured is the maximum amount a vehicle can be insured for according to its...

Do the reward expire?

Yes, they do. Please refer to our email/SMS for the expiry date on redeeming each reward.