Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I still get the reward if I make my purchase through your call center or front counter?

YES, you will receive the reward if you purchase directly online from our website or through our call center and front counter.

Vehicles that have been blocked by our UW business rules (known as “refer risk cases”) and need to be purchased via call center will also be eligible for this reward.

Recent FAQ

Can I receive this reward more than once?

Yes, you can. If you own multiple vehicles and purchase/renew a P&O motor insurance policy for each one, you will receive a reward for each. For example ...

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...

Can someone with an international driving license drive my car?

Yes, they can. They will still be covered by your policy if...