Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved. Funds are usually available within the same day for Maybank account holders and available between 3 to 7 working days for other commercial banks.

Recent FAQ

How can I contact the tow service from P&O Insurance?

Just give us a call (and select the 3rd option - Accident & Breakdown Total Assist), our call centre service will...

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...

What is PrOrewards?

PrOrewards is a program where you can win different rewards by successfully referring someone else...