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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I redeem my reward?

Once you have received the email/SMS containing your reward, go to the TNG eWallet app on your phone. Then:

  1. Click on ‘+ Reload’ on the home screen.
  2. Click on ‘eWallet Balance’ from the pop-up screen that appears below.
  3. Click on ‘TNG eWallet Reload Pin’ at the bottom of the next screen.
  4. Key in your TNG eWallet PIN sent to you in your gift email/SMS (also used for registration).
  5. Click on ‘Reload Now’ to enjoy your reward!

Recent FAQ

How do I join this Buy & Get Rewarded campaign?

There is nothing that you need to do to join this campaign besides buying a Pacific & Orient Insurance Motor Product at ...

Do I still get my NCD (No Claims Discount) with PrOmilej?

Yes, you do...

Motor Claims – General

How long do I have to make a claim?

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

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