Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

If I am a safe/good driver without any traffic summons and reported accidents, will my premium be lowered?

Yes. Driving behaviour and driving experience is considered in risk profiling in determining your premium.

You should lodge a police report within 24 hours, then contact us at...

No, PrOmilej is for private cars only...

No, you cannot downgrade your plan. You will not receive a refund or be able to carry your unused mileage to a new plan either...