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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

If I am a safe/good driver without any traffic summons and reported accidents, will my premium be lowered?

Yes. Driving behaviour and driving experience is considered in risk profiling in determining your premium. 

Recent FAQ

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What are the conditions for an ODN claim?

Your entitlement for an ODN claim is that you are not at fault in the accident. The determination of fault shall be at our...

How much do I have to pay?

What you pay for your PrOrumah insurance policy depends on the type of building and...