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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the eligibility criteria to receive a Buy & Get Rewarded?

  1. Any individual Malaysians or foreigners residing in Malaysia who want to renew or buy Pacific & Orient Insurance motor products. 
  2. The individual must not be an active Insurance Agent 

Recent FAQ

What kind of engine breakdown is not covered under motorcycle towing services or minor roadside repair?

"Engine breakdown" means seizure of engine due to mechanical issues in the internal engine parts..

Are there any extra benefits that can be added to my motor policy?

Yes, we provide the following extra coverage...

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...

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