Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the eligibility criteria to receive a Buy & Get Rewarded?

  1. Any individual Malaysians or foreigners residing in Malaysia who want to renew or buy Pacific & Orient Insurance motor products. 
  2. The individual must not be an active Insurance Agent 

Recent FAQ

How do I get my reward?

Once you have successfully purchased your P&O motor insurance policy, you will be notified with your reward details by email & SMS within 1 week of your policy’s start date.

Can I request for breakdown assistance on the website

We’re sorry, but no. Call us at 1-8000-88-2121 for assistance instead...

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess...