Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What are the benefits of purchasing through our call centre?

Convenient and efficient, you can renew your motor insurance or receive an immediate quotation with just one phone call. After you submit your documents and payment is cleared, you will receive your policy by email/courier in 24 hours. No traffic or queuing needed!

Recent FAQ

Will the Motor Third Party insurance products still be available?

Available at tariff prices, Motor Third Party insurance products are still available for...

Can a family member enquire or make changes to my car insurance policy?

No, they cannot. Unless they are listed on your policy, they cannot request for changes on...

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...