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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the Buy & Get Rewarded Campaign?

As the year comes to a close and we look forward to 2022, P&O wants to present all our customers who buy or renew a Pacific & Orient Insurance Motor Product with a reward! This will run for 2 months, starting from 1st December 2021 to 31st January 2022.    

Recent FAQ

Do I need to provide my bank account information for each of my policies?

If you want all your payments to be paid into the same account, you should inform your insurance company of this when submitting...

What do I do if I forget my login password?

Click on “Forgot Password?” and a unique OTP code will be sent to your...

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...