Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the Buy & Get Rewarded Campaign?

As the year comes to a close and we look forward to 2022, P&O wants to present all our customers who buy or renew a Pacific & Orient Insurance Motor Product with a reward! This will run for 2 months, starting from 1^st December 2021 to 31^st January 2022.

Recent FAQ

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...

Motor Claims – General

Can named drivers build up NCD?

No, NCD entitlement can only be accorded to the policyholder...

Can I transfer my NCD from one vehicle to another?

Yes, you can. This typically happens when you have sold your old vehicle and want to transfer your NCD to your new one...