Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What are the benefits of the Liberalisation of the Motor Tariff?

Some benefits include:

  • An improvement in the quality of service.
  • A wider range of products.
  • New features and add-ons for better coverage.
  • Premiums suited to you; lower premiums for low-risk groups and vice versa.
  • Incentives for safer driving habits.
  • More competitive pricing. 

Recent FAQ

Why do I have to pay an Excess?

Mostly to eliminate minor and/or smaller claims. Too many small claims without...

Can a non-member use the tow service?

Yes, however, there will be additional charges. For more information on...

What does Total Assist cover for Cars?

As part of your Comprehensive and PrOmilej* insurance coverage with us, we offer...