Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can named drivers build up NCD?

No, NCD entitlement can only be accorded to the policyholder. 

Recent FAQ

What does Total Assist cover for Motorcycles?

As part of your Comprehensive insurance coverage with us, we offer...

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

The engine and chassis number of the vehicle being insured...

Are there any restrictions on the type of account that can be assigned for e-Payment?

You can assign any of your active saving or current accounts. They must be under your name and...