Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Do I need to list my child in my policy if they drive my car?

Yes, you do. If the driver is not listed in the policy and you need to make a claim, you may not be covered by the policy or you may be subject Endorsement 2f (age excess or an unnamed driver excess).

Recent FAQ

What will happen to my No Claim Discount (NCD) after Liberalisation?

The NCD structure will stay the same. You are still entitled to your NCD and can transfer from one insurer or...

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...

What is Legal Liability to Passengers (L.L.P) cover?

This covers you against any legal responsibility you have to your passengers in an accident from...