Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Theft

What do I do if my vehicle is recovered?

If your vehicle has been recovered, do NOT take possession of your vehicle from any authority/party unless authorized by the police and immediately notify us or our agent. This is so we can make proper arrangements to conduct an independent survey of your vehicle and/or to take possession of your recovered vehicle.

Recent FAQ

How do I buy a top-up? How much does it cost?

You can buy a top up the same way you bought the policy- online, through our app, or simply calling us...

Can I get multiple rewards from the same person?

Yes, they use your unique referral link to purchase Pacific & Orient insurance for multiple vehicles, you can...

What is Erection All Risk (EAR) Insurance?

Our Erection All Risks Insurance is commonly bought by contractors when they...