Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Windscreen

If my windscreen is insured and I am involved in an accident, can I make a claim?

You should first check your motor policy for windscreen cover. If this additional cover is included in your policy, you can claim for the replacement of your damaged windscreen without affecting your NCD. Otherwise, you will lose your NCD if you make an Own Damage claim.

After you have claimed under your windscreen cover, you are strongly advised to reinstate your windscreen cover as it is a one-time only claim. Please refer to our Motor Claims section for more details.

Recent FAQ

What should I look out for when purchasing motor insurance now?

You should focus on what the policy covers, excludes, and the insurer’s customer service standards...

When is your hotline open?

Our hotline is available 24/7...

How do I buy a top-up? How much does it cost?

You can buy a top up the same way you bought the policy- online, through our app, or simply calling us...