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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Are there any extra benefits that can be added to my motor policy?

Yes, we provide the following extra coverage:

Legal Liability to Passengers cover (L.L.P to Passengers).

Flood, Typhoon, Hurricane, Storm, Tempest, Volcanic Eruption and Earthquake cover.

Strike, Riot and Civil Commotion cover.

Windscreen, Windows, Sunroof and Tinted Film cover.

Radio & Cassette cover.

Trailer Attached to Private Car cover.

Legal Liability of Passengers for Negligent Acts (L.L.o.P).

No Claims Discount relief (NCD relief).

Credit Shortfall cover.

Recent FAQ

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents...

Motor Claims – Own Damage (OD)

What should I do if I am involved in an accident?

Stay calm and lodge a police report within 24 hours, as is required by law. Then, you may call our hotline (1-800-88-2121) for further...

What is a Basic/Standard Excess and/or Compulsory Excess?

A Basic/Standard Excess is the amount you must bear for each claim we approve, even if...