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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Are there any extra benefits that can be added to my motor policy?

Yes, we provide the following extra coverage:

Legal Liability to Passengers cover (L.L.P to Passengers).

Flood, Typhoon, Hurricane, Storm, Tempest, Volcanic Eruption and Earthquake cover.

Strike, Riot and Civil Commotion cover.

Windscreen, Windows, Sunroof and Tinted Film cover.

Radio & Cassette cover.

Trailer Attached to Private Car cover.

Legal Liability of Passengers for Negligent Acts (L.L.o.P).

No Claims Discount relief (NCD relief).

Credit Shortfall cover.

Recent FAQ

What is Personal Accident (PA 10 PLUS) Insurance?

Our Personal Accident (PA 10 Plus) covers you in the event of disablement and death by violent, accidental, or external means...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

Can I top-up the plan after exceeding my mileage plan limits?

Yes, you can. However, you should try to ensure you top up prior to exceeding the limits...