Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I request for breakdown assistance on the website

We’re sorry, but no. Call us at 1-8000-88-2121 for assistance instead.     

Recent FAQ

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...

What is Trailer Attached to Private Car cover?

This covers the repair costs of your trailer from damages...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...