Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess.

Your insurance company will retain your premium for a short period and refund you the balance premium...

You will save between 10% to 40% on your basic premium (inclusive of the premium for the optional...

Your NCD entitlement will be forfeited or drop to zero if you make an own damage claim...