Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess.

Total Assist is our 24/7 call centre service dedicated to helping you with any road accidents or breakdowns across Malaysia...

Yes, you can. Submit the relevant form with the required supporting documents...

Yes, however you should take note of whether it is cost efficient for your...