Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess.

Yes, they do. Please refer to our email/SMS for the expiry date for...

Yes. You can check your claim status through our website or app...

No. You can only receive your reward if your friends and family purchase a Pacific & Orient Insurance Motor product...