Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I choose the right house insurance for me?

You should read through all the different policies and their coverages to find the best one for you. Each comes with their own set of cover and conditions, so you should make sure you have a clear idea of what each includes for the best fit.

Make sure your house is not underinsured as well. If you are, you may have to bear extra costs when making a claim.

Recent FAQ

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 3^rd option (Accident or Breakdown Total Assist) when you give us a call...

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app...

What should I look out for when purchasing motor insurance now?

You should focus on what the policy covers, excludes, and the insurer’s customer service standards...