Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I download the POI2U mobile application?

For iPhone users, please click here to download it from the App store.

For Android and other users, please click here to download it from the Google Play store. 

Recent FAQ

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made...

What is Commercial Vehicle Comprehensive Insurance?

Our Comprehensive Insurance pays for the fire, theft, loss or damage to your vehicle...

What are the benefits of purchasing through our call centre?

Convenient and efficient, you can renew your motor insurance or receive an immediate quotation with just one phone call...