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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I do if I forget my login password?

Click on “Forgot Password?” and a unique OTP code will be sent to your registered phone number. With this, you can create a new password.  

Recent FAQ

What services do Total Assist offer?

Total Assist will immediately connect you with a road assistance provider appointed by your insurer...

What is the eligibility criteria to join PrOrewards?

You should be...

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...