Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I know when new products are available and how do I choose the best one for me?

You should always check with your insurer, takaful operator or agent for new products and add-on cover. Shop around and make the best decision for yourself by getting quotations from different sources, whether through call centres or online.

Recent FAQ

How much is the premium for the PrOtravel policy?

Your total premium depends on the plan you choose, your destination, and...

Is it compulsory to fill up the bank account details on the claims form? If I do not want to do so, how will I be paid?

We highly encourage doing so for e-Payment, as it is the fastest, easiest and safest mode of payment...

How do I get the insurance cover note and road tax for my vehicle if it has been blacklisted?

If your vehicle has been blacklisted, please contact the Department of...