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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have unused mileage; can I downgrade my plan or receive a refund?

No, you cannot downgrade your plan. You will not receive a refund or be able to carry your unused mileage to a new plan either. 

Recent FAQ

Can I get multiple rewards from the same person?

Yes, they use your unique referral link to purchase Pacific & Orient insurance for multiple vehicles, you can...

What happens to my payment if I pass away before the insurer has paid my claim’s proceeds and my bank accounts have been frozen?

All payment due to a policyholder will go to the administrators of their estate and...

What is the eligibility criteria to join PrOrewards?

You should be...