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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Market knowledge about insurance is very low in Malaysia. How will this Liberalisation help Malaysians make informed decisions?

Although consumers will be more empowered, they can still consult their insurance agent with whom they have been consulting previously to answer all their concerns on insurance.  They can also approach the companies directly and then make their own decision on the policy/cover they want to purchase.

New products to be offered will be determined by market forces. Insurers are now allowed to be more innovative and deliver better products to protect the consumers. Therefore, we can expect to see some interesting products in the market. The industry has been working very closely with the regulator on the preparations for liberalisation and this new transition has been well planned under the direction of BNM.

Recent FAQ

Document Checklist

Can I make more than one claim in the same year?

Yes, you can make more than one claim in the same year...

Can I buy a PrOmilej policy without submitting a picture of my odometer?

No. You must submit a photo of your odometer reading via our mobile application or...

How much can each of my contents be insured for?

There are 3 plans available for the PrOrumah Contents Plan. You can choose one from any of these plans to determine the overall insured sum of your items...