Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I cancel my policy after purchase?

Yes, you can. You should give us written notice that you want to. Once cancelled, you can get a refund of your premium paid which is based on us retaining the customary short-term premium or minimum premium.  

Recent FAQ

When is your hotline open?

Our hotline is available 24/7...

If I am a safe/good driver without any traffic summons and reported accidents, will my premium be lowered?

Yes. Driving behaviour and driving experience is considered in risk...

Can I receive a quotation without registering?

Yes, you can! Receive a quote on our POI2U websites or mobile application...