Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

My son/daughter has just revived their license. Will I need to add them as a named driver?

Yes, you do. However, you may be subject to an additional excess (Compulsory Excess) of RM400 if they are driving your car and are involved in an accident. This excess only applies if they:

Are under 21 years old.
Hold a Provisional (P) or Learner (L) driver’s license.

Recent FAQ

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app...

What will happen to funds that cannot be credited into my account?

If funds cannot be credited into your bank account due to an error in the information you have provided...

What services do Total Assist offer?

Total Assist will immediately connect you with a road assistance provider appointed by your insurer...