Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

My son/daughter has just revived their license. Will I need to add them as a named driver?

Yes, you do. However, you may be subject to an additional excess (Compulsory Excess) of RM400 if they are driving your car and are involved in an accident. This excess only applies if they:

Are under 21 years old.
Hold a Provisional (P) or Learner (L) driver’s license.

Recent FAQ

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What is an Own Damage Not At Fault Claim?

While similar to an Own Damage claim, this claim does not forfeit your NCD. This claim can only be made when the accident...

What do I do if I want to cancel my motor policy?

Usually, you can cancel your policy by phone, but please ask for confirmation and written notice to prevent...

Will I be notified when the insurance company has made a payment?

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made...