Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I do if I have forgotten my username and/or password?

Through our mobile app:

Through our website:

A link will then be sent to your email where you can change your password.

You must indicate that you want to receive your payment through e-payment in your claims form or notify...

Yes, you can make more than one claim in the same year...

A Basic/Standard Excess is the amount you must bear for each claim we approve, even if...