Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I do if I have forgotten my username and/or password?

Through our mobile app:

  • Click “Have an account?”.
  • Click “Forgot your password?” and fill in your email address.

Through our website:

  • Click “Login”.
  • Click “Forgot your password?” and fill in your email address.

A link will then be sent to your email where you can change your password.

Recent FAQ

How much do I have to pay?

What you pay for your PrOrumah insurance policy depends on the type of building and...

How much is my premium to cover the expenses or compensation of my workers if they are disabled or pass away in an accident?

Your total premium depends on the number of workers insured. The premium per worker is RM72 as...

What is Machinery All Risks Insurance?

Machinery All Risks Insurance covers the loss or damage to your machinery based on their usage...