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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I have to do after buying this policy?

There are a few things you should keep in mind after buying our PrOmilej policy:

  • Provide an accurate odometer photo and reading at the start of, renewal and claim on your policy.
  • Make sure your odometer is always functional.
  • Check your odometer regularly to make sure your cover distance has not run out. Top up your plan if needed.

We will send you regular reminders to check your mileage as well, just in case. 

Recent FAQ

What value should my vehicle be insured at?

You should insure your vehicle based on its current market value when you apply for...

What is Grace Mileage?

Additional 500km is provided to you if you exceed your allocated mileage before the end of your policy period...

What happens if I exceed my allocated mileage one month before the end of my policy?

If you have exceeded your allocated mileage and your Grace Mileage, and...