Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I have to do after buying this policy?

There are a few things you should keep in mind after buying our PrOmilej policy:

Provide an accurate odometer photo and reading at the start of, renewal and claim on your policy.
Make sure your odometer is always functional.
Check your odometer regularly to make sure your cover distance has not run out. Top up your plan if needed.

We will send you regular reminders to check your mileage as well, just in case.

If any claim is made (with exception to a Windscreen and No Fault Own Damage claim) on your motor...

The NCD structure will stay the same. You are still entitled to your NCD and can transfer from one insurer or...

YES, you will receive the reward if you purchase directly online from our website or through our call center and front counter ...