Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What if I still cannot log into my account?

Please contact our customer service at 1-800-88-2121. We are available Monday to Friday, between 8:45am to 5:30pm. 

Recent FAQ

How will the Liberalisation benefit me?

As a consumer, there is an expectation that there will be...

If I am a safe/good driver without any traffic summons and reported accidents, will my premium be lowered?

Yes. Driving behaviour and driving experience is considered in risk...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...