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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What if I still cannot log into my account?

Please contact our customer service at 1-800-88-2121. We are available Monday to Friday, between 8:45am to 5:30pm. 

Recent FAQ

What insurance protects myself and my business?

You can buy our Public Liability Insurance policy (PLI) that serves...

How can I purchase PrOrumah?

You can purchase PrOrumah by using our mobile application (POI2U), visiting our...

What is e-Payment?

e-Payment is a method of payment that allows insurers to...