Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What if I still cannot log into my account?

Please contact our customer service at 1-800-88-2121. We are available Monday to Friday, between 8:45am to 5:30pm. 

Recent FAQ

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...

What PrOmilej plans are there?

There are currently 3 plans available...

Do I need to install a device in my car in order to track my mileage?

There will not be any device installed on your vehicle to track on your mileage...