Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is a tariff?

Tariffs are fixed price lists created under insurance acts to control the price of policies and policy wordings. Bank Negara Malaysia (BNM) oversees the applications of all Tariffs as the supervisory authority for all financial institutions.

Recent FAQ

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved...

What is the difference between Comprehensive and Third Party Fire & Theft?

Our Comprehensive Insurance pays for the fire, theft, loss or damage to your car when there is an accident with a third parties’ vehicle or property. This includes protecting you when you are re...