Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the difference between PrOmilej and a normal insurance plan?

PrOmilej offers all the benefits of our comprehensive plans for less. Based on how far you plan to drive, PrOmilej provides savings to keep both you and your wallet secure.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our PrOmilej policy.

Recent FAQ

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess...

Motor Claims – General

Can named drivers build up NCD?

No, NCD entitlement can only be accorded to the policyholder...

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...